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Announcing our Google Drive Integration

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By Evan StewartNovember 21, 2024

Announcing our Google Drive Integration-cover-photo

Building powerful tools that "just work" has always been our first priority. That's why we committed to bring Basewell to the tools you're already using: so your training can have maximum impact, without disrupting established workflows.

Our other native integrations, like Slack, Notion, and OneDrive, are used daily by teams all over the world, who keep tens of thousands of documents updated in real-time, without manual intervention. Today, we're excited to announce another step toward frictionless knowledge management with our native Google Drive integration.

For many, Google Drive is the beating heart of their daily operations. From crucial training materials, to record-keeping for compliance, sales contracts and more, Drive has become a true "catch-all" for anything that's written down.

And this is a great start. Having a complex store of information is better than none at all. Yet, the density of documentation and complexity of deeply-nested folders means your most valuable knowledge remains siloed. That's a problem when your team needs fast answers to time-sensitive problems, or management needs insights into how information travels across departments.

Our Google Drive integration bridges this gap; seamlessly, automatically, and in real-time. Like everything else we build, this feature is based on a simple principle: your team should be able to do their best work, regardless of who they are, how they work, or where in the world they're located.

How it works

You can get started in just a few steps. Simply connect your Google Drive and Basewell accounts, select the Google Drive files and folders you want to make available in Basewell, and we handle the rest. Basewell automatically crawls, organizes, and updates your content, making it instantly searchable.

Yet it doesn't stop there. Google Drive is a living store of knowledge; information changes, often rapidly. Behind the scenes, Basewell monitors your files to do the heavy-lifting on your behalf:

  • Changes made in Google Drive automatically sync to Basewell

  • Content remains fresh without manual updates or duplicated effort

  • Files and folders maintain their existing structure

  • Synced content remains queryable

Why this matters for teams

Companies lose thousands of hours each month to inefficient information retrieval—searching through folders, scanning PDFs, and interrupting colleagues with questions. Basewell customers already get this time back through existing integrations; adding Google Drive support takes this efficiency to the next level.

Whether you're asking "What was our Q3 marketing strategy?" or diving into complex questions like "What regulatory requirements apply to product #01JCK5's exit valve?", you'll get answers in seconds instead of minutes, hours, or days. No more hunting through folders or interrupting colleagues—just ask Basewell and get accurate answers pulled directly from your Google Drive content.

Meeting people where they’re at

Like our other integrations, this Google Drive connection represents our commitment to meeting teams where they're at, while matching how they work. Put simply, the most powerful tools are those that enhance existing workflows—not replace them. So keep collaborating in Google Drive! Basewell intelligence will make that information more accessible than ever.


This integration marks another milestone in our mission to eliminate friction between people and the information they need to do their best work. Click below to schedule your onboarding, and experience the difference frictionless training and knowledge management can make for your company.

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